I request Ken to get me check OVERNIGHTED, for which Ken tells me that’s impossible and that I have to wait a week to be reimbursed. Ken calls me with his credit card to pay for the damage, and Ken’s card doesn’t work, so I end up STUCK with the bill. The repair shop fixed the damage Jiffy Lube caused. 9/14 – The repair shop uncovered deep gouges on the bottom of the motor where Jiffy Lube forcefully removed the pan and gasket damaging my car. It took 60 days to get this person on the phone! I sent Ken a few reminders about the date of the to make sure it goes smoothly. Lou escalated the issue to Mike and Jack from the Shirly store, and they too fail to help or return phone calls when promised.ĩ/19 - They escalate to District Manager Ken **, who authorized the repair. The next 60 days (2 months) are me calling over and over because no one returned calls. The Farmingdale Store Manager Lou then said that they will get a repair shop to fix it. And again it is leaking, but this time from the seal where the pan meets the gasket. The next day I get the car back with the new pan and gasket. He was told the General Manager would be calling him today. My husband took the car back today, let them know of his displeasure too and to give them an opportunity to make it right. Warning to those who don't know about cars. Now, maybe I should be "more informed" or should have waited for my husband to do it, but I should not have to worry about a national chain taking advantage of my lack of knowledge. So what should have been a $39.00 oil change, ended up costing $90 more, because they knew they could take advantage of me and did so. In other words, they up charged me for a synthetic blend oil and lied about the air filter. After talking with my husband, he informed me that not only do I not need a synthetic blend, but he had just changed the air filter recently. Well, $129.00 later I left and thought I was done. After waiting a few minutes one of the techs came in the waiting room and told me I needed a new air filter. I also agreed to a tire rotation as the dealer always did that with each service. That should have been my second red flag. After arguing with the guy for a bit, I finally agreed to a synthetic blend. I pulled up, the first thing they said was my car used synthetic oil. I will be posting a review “Woman beware. I feel they just took advantage of me, I plan on posting my experience to be an advocate for another woman in my shoes so that she doesn’t get taken advantage of.
Nearest jiffy lube to rathdrum license#
She stated that Jiffy lube don’t have any license mechanic on site. My sister worked for jiffy lube in the past. I am already financially devastated, Clovis (CSA) suggested that I get a credit card to pay the residual balance current. I explained to them that I couldn’t afford it. The windshield wipers they installed was faulty, when it rains it leaves like a white streak on my windshield making it unbearable to see when it rains.
Nearest jiffy lube to rathdrum full#
Next thing I know without my knowledge they performed a full service allegedly that totally 1,418.18. Then he proceeded to tell me about his mom and how she comes there for service, how he understands and he wouldn’t scam me. I told him that I only have enough funds for an oil change and windshield wipers, I am a single mother I can’ afford anything else. I did not realize this was there business plan until I googled them after they broke my AC.
What a terrible business, they should be shut down. How can you be an Assistant Manager if there isn't even a manager! Lies on lies and all he said to me was bring it in I'll look at it for you even though I told him multiple times I will never be coming back. I called to speak with the manager who I saw while I was there and the "Assistant Manager" claims they have no manager. The most costly $6 I have ever spent because my perfect air conditioner was messed with and now, after refilling the coolant, cold air does not come out. They told me my coolant was low and it was only an extra $6 to top off. I went in there and they put my car up right away and they tried to pull their usual tactics of trying to get you to spend way more than you need to. I was about 1000 miles overdue for an oil change and I did not want to deal with it so I took it into Jiffy Lube in Wheeling on Dundee Rd.
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